Hey, I'm using Splitbee to track users across website.com (landing page) and app.website.com (webapp).
Here's the flow of one user in which a user ends up being tracked up to 4 times.
- User comes to
website.com (tracked as a new user from real source)
- User navigates from
website.com to app.website.com through a "login" button (tracked as a new user from website.com source)
- User signs up,
sign up event is tracked (tracked as a new user!)
splitbee.user.set is called and user goes on to use app.website.com (tracked as a different identified user with email, user id, etc.)
So in one flow a single user gets tracked 4 times!
I want the user to be tracked once and once they log in, turn that anonymous user into the identified one.
My setup:
Hey, I'm using Splitbee to track users across
website.com(landing page) andapp.website.com(webapp).Here's the flow of one user in which a user ends up being tracked up to 4 times.
website.com(tracked as a new user from real source)website.comtoapp.website.comthrough a "login" button (tracked as a new user fromwebsite.comsource)sign upevent is tracked (tracked as a new user!)splitbee.user.setis called and user goes on to useapp.website.com(tracked as a different identified user with email, user id, etc.)So in one flow a single user gets tracked 4 times!
I want the user to be tracked once and once they log in, turn that anonymous user into the identified one.
My setup: