[Bug]: Publish to Environment shows "Unknown Error" and fails but App was successfully installed

[Mkublbock]

AL-Go version

8.3

Describe the issue

We have been facing an issue for a couple of weeks now where the Publish to Environment Workflow logs something like this:

COUNT IT GmbH_Customizing_1.0.10.200.app - upgrading....
InProgress........
Unknown
Error: Unknown Error. Retrying in 10 seconds

Error: Unknown Error. Retrying in 20 seconds

Error: Unknown Error. Retrying in 40 seconds

Error: Unknown Error. Retrying in 80 seconds

Error: Unknown Error. Retrying in 160 seconds

Unknown Error

ERROR: Unable to publish app. Please open the Extension Deployment Status Details page in Business Central to see the detailed error message. [System.Management.Automation.RuntimeException]

This obviously ends the workflow without publishing the next apps. However, as soon as you go to the Extension Management, Installation Status and then check if the app was deployed or not it says Status "Unknown" but when looking at the details is says "Publish operation completed successfully."

We really need a fix for this issue or at least an explanation because this always leads to only the first app being installed but all other apps being skipped.

Expected behavior

When the Publish operation is successful I expect the log to show that it was successful and continue publishing the other apps

Steps to reproduce

It's not possible to consistently reproduce this. We get this error daily, but not on every workflow run. Sometimes if you run the same workflow twice it will succeed the second time.

Additional context (logs, screenshots, etc.)

logs_62880016780.zip

[mazhelez]

Hey @Mkublbock

Does this repro if try to publish the app manually?

Have you checked the telemetry?
Based on the environment name, I found some errors and it looks like a transient issue that isn't handled well. You may need to create an incident, so that the owning team can perform proper investigation.

[Mkublbock]

@mazhelez Hard to reproduce manually because the app is published, so we cannot publish it manually again. For this environment we don't have telemetry enabled unfortunately. I will create an incident, thank you!